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When Your Title of "Parent" Is Not Enough...

Why The College Infirmary Won’t Tell You About Your Child’s Health! Don’t Leave Your College Student Sick and Alone

A Germantown parent came out of a meeting and was handed a message that her 20-year-old-son, away at college, had called. He was ill, was going to the college Infirmary, and asked his mother to call. He left the phone number of the college Infirmary.

She immediately called, identified herself and asked, “How’s my son?” The college Infirmary replied “Pursuant to the HIPAA law, we are not allowed to confirm or deny that your son is here.”

She responded that he had left a message he was going to the Infirmary and that he had left the telephone number for her to call. The Infirmary stated that even if he were there, they were not allowed to discuss his condition.

The HIPAA law (Health Insurance Portability and Accountability Act) has a section on medical privacy which mandates that protected health information be kept confidential, absent a waiver of these restrictions. The law provides for civil and criminal penalties for medical personnel who wrongfully release such protected health information.

When a child turns eighteen (18), the law considers the child to be an adult. As an adult, each child is subject to the “protection” of the HIPAA medical privacy provisions and medical personnel have been taught not to disclose any information about them absent a clear waiver. Even if you are the parent of the child, the law prohibits health care providers from talking to you about your child’s health.

Before your young adult goes off to college, be sure to get them to sign a Health Care Power of Attorney which has a HIPAA waiver. A copy of that signed document then needs to be filed with the college Infirmary with instructions that not only can the Infirmary tell the parents about the child’s health, but that they should initiate the call.

The Health Care Power of Attorney can open the information flow if your young adult child is taken to a hospital or other medical facility. It also allows you to make medical decisions on behalf of your young adult child when they cannot.

If you have questions about these issues, or if you would like help in having a Health Care Power of Attorney prepared for your young adult, please complete the attached Information Form and contact us.

Click here to download HCPOA Information form (PDF)

Click here to download HCPOA Information form (Word doc)

Other true stories:

A woman’s 22-year-old son and a friend were driving to North Carolina to the beach. Several hours after they left, the friend called. They had been in a bad traffic accident outside of Richmond, Virginia. An ambulance had taken her son to the local hospital, but he did not know his condition.

The mother called the hospital, identified herself, and asked about her son’s condition. Although the hospital acknowledged that her son was there, they would not discuss his condition other than to say he was in the intensive care unit.

The hospital suggested she drive to Richmond if she wanted to learn how her son was.

* * * * *

A father took his freshman son to the college Infirmary during his registration at the college. He explained that his son did have a medical issue (asthma) of which they should be aware and that if his son came to the Infirmary he wanted to make sure that the Infirmary would notify the parents.

The Infirmary personnel immediately responded that pursuant to the HIPAA medical privacy law, the Infirmary is not allowed to release such information.

The father and son then presented the Infirmary with a copy of the Health Care Power of Attorney with a HIPAA waiver. The Infirmary agreed that it would notify the parents if anything happened.

* * * * *

Their son’s college roommate called. He had just returned to the dormitory and was told that their son had been taken to the hospital but he did not know what was wrong. He promised to try to find out and call back.

Being more than a 1,000 miles away, the parents tried to find out by telephone what was happening. However, neither hospital in that college town would confirm that their son was there.

It was the next day before their son called to say he had badly sprained his ankle and had spent the night in the hospital.

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